Shipping policy

Shipping and delivery

Dogluma offers free shipping on all orders. The shipping charge at checkout is $0.00.

Estimated delivery is 5–9 business days. This is an estimate, not a guarantee; supplier processing, destination, carrier service, customs, or peak periods can affect timing. Tracking is provided when available after dispatch. We will contact you if an order cannot be fulfilled or faces a material delay.

Please check your delivery address before placing an order. If you need a change, contact us promptly through the Contact page; changes may not be possible after dispatch. For missing, damaged, or incorrect packages, contact us with your order number and relevant photographs. Your statutory rights remain unaffected.